Follow Us:
Price Beat Guarantee – Loved By 1000’s Of Customers
UK Mainland Delivery – For as little as £10.00
Delivery & Lead Times
Here at Leads and Looms Ltd, we pride ourselves on delivering high-quality products efficiently. Whether you’re ordering bespoke assemblies or stock items, here’s what you can expect regarding delivery, shipping, and collection options.
Delivery Overview
All orders are shipped via third-party couriers with full tracking information available.
Orders generally require a signature upon delivery.
You may also collect your order from us by prior arrangement (see details below).
If you have any specific delivery instructions (e.g. “leave with neighbour”), please include them when placing your order.
Delivery Times
Stock Items
Orders for in-stock items are typically shipped Monday to Friday and within 24–48 hours of order receipt.
Manufactured Orders
If your order needs to be manufactured, shipping times will depend on:
The complexity of the order
Availability of raw materials
Our current production schedule
We operate on a first come, first served basis unless prior contract orders are in place.
Tracking details will be provided once your order is dispatched.
Delivery Costs
Online Orders
The shipping cost is calculated at the checkout stage
Total weight
Number of packages
Delivery postcode
Service type (e.g. economy or express)
Please contact us for an accurate quote
Trade Orders
Prices are calculated on application. We offer both a parcel and pallet delivery service nationwide.
Collections
Free of charge – please contact us in advance to arrange. Our collection address is Leads & Looms Ltd, Unit 10 South Staffs Business Park Cannock, Staffordshire, WS11 0XU.
Opening Hours for Collection:
Monday – Thursday: 08:30 – 16:30
Friday: 08:30 – 12:30
Closed Bank holidays
Please call or email in advance.
Yes, we accept card payments over the phone. Simply contact our team, and we’ll securely process your payment through Worldpay, a trusted global leader in card processing.
Yes, customers without credit accounts are required to pay upfront on a proforma basis. This ensures your order is processed and shipped as quickly as possible.
Absolutely! Visit our website shop to browse, select, and purchase products quickly. Add items to your shopping cart and complete your payment via PayPal Express Checkout for a seamless experience.
Yes, we prioritise your security. We do not store credit card details and strictly do not share any customer information with third parties. For full details, please review our privacy policy.
No, we do not store credit card details. Your payment information is processed securely, and we take every precaution to protect your privacy.
Yes, our online shop offers PayPal Express Checkout, allowing you to quickly and securely complete your purchase using PayPal.
If you have any questions about our privacy practices or how your information is handled, feel free to reach out to our customer service team. We’re here to help!
Our full privacy policy is available on our website. It outlines how we handle and protect your information in detail.
We are committed to keeping your information secure. Our payment processing partners, like Worldpay and PayPal, use advanced security measures, and we follow strict protocols to ensure your data is protected.
Our streamlined 3 step process ensures a smooth and efficient experience for your initial enquiry.
Start by completing our quick and easy enquiry form to tell us about your project. Provide as much detail as possible so we can fully understand your needs and create the best solution for you.
Once we receive your enquiry, a dedicated team member will review your requirements, paying close attention to the design specifications and any custom details you’ve included.
After reviewing your project details, we’ll prepare a personalised quote and send it to the email address provided. This will include an estimated cost and any additional information you may need to get started.
Have a project in mind? Contact us today.